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Frequently Asked Questions (FAQ)

FAQ – Questions & Answers
What is B2BRICS.pro?

An online marketplace platform for B2B trade in BRICS countries, bringing together importers, exporters, and service partners.

What key features does the platform offer?
  1. Multilingual storefronts (10 import showcases + 10 export dashboards)
  2. Automatic NMT content translation into 10 languages
  3. Group Telegram chats for real-time negotiations
  4. Built-in B2BRICS Pay (invoice, net terms, split-payments, escrow)
How are payments managed through B2BRICS Pay?
  • All transactions flow through a unified wallet system.
  • Supports net 30/60/90 terms, escrow accounts, and automated fund distribution among participants.
Which languages are supported?

The platform auto-translates interface and descriptions into BRICS languages: Portuguese, Russian, Hindi, Simplified Chinese, Afrikaans, Arabic, Persian, Amharic, Indonesian, and English.

What are the project development phases?
  • Phase 1 (Year 1): SaaS service with paid subscriptions, advertising, and lead packages.
  • Phase 2 (Years 2–3): Scaling via franchising storefronts in 10 countries.
How do I integrate my ERP/CRM system?

The platform provides a bi-directional REST API for syncing orders and statuses with 1C, SAP, and other ERP/CRM systems.

What are the pricing plans and monetization model?
  • SaaS (Year 1): Pro $199/mo, Enterprise $499/mo; CPC/CPM/lead-fee from $1.5/$5/$20.
  • Franchise (Year 2+): One-time fee $20 000, 6 % royalty (min $800–1 000/mo), support $199/mo, shares in subscriptions and advertising.
How can I become a B2BRICS franchisee?
  1. Submit an application on the website.
  2. Complete due diligence and sign the agreement.
  3. Pay the franchise fee and attend the product & marketing bootcamp.
  4. Launch your local storefront and start selling.
Which marketing channels are used in different markets?
  • Brazil: MercadoLivre, Google Ads, LinkedIn, trade shows.
  • India: UPI, WhatsApp Business, Trade India Expo.
  • China: WeChat Mini App, Douyin, LinkedIn China.
  • UAE: GITEX, LinkedIn, programmatic ads.
  • South Africa: Facebook/Instagram commerce, LinkedIn, Africa Trade Week, AfricaCom.
  • Other BRICS: SMS/WhatsApp campaigns, local media, industry events.
How is technical support organized?
  • 24/7 support via admin-panel tickets and a Telegram bot.
  • Regular UniTheme2 updates, security patches, and scaling modules.
Which KPIs are tracked?
  • MRR/ARR
  • CAC
  • LTV
  • Churn
  • DSO
  • GMV

End-to-end analytics in BI dashboards (Grafana, Tableau).

How is security and compliance ensured?
  • PCI-DSS compliance, TLS 1.2+, KYC/AML for all transactions.
  • Legal expertise for sanctions and local regulations in each country.
Where can I find more information?

For further questions, contact support at support@b2brics.pro or via Telegram bot @B2BRICSPRO_BOT.