Dispute Resolution

Dispute Resolution

Fair conflict resolution system on B2BRICS. Mediation, arbitration and legal support to protect the interests of all participants in international transactions. Invite a dispute resolution specialist to your deal's group chat with one click through the Telegram bot.

Accredited Dispute Resolution Partners

Mediation

Pre-trial dispute resolution with independent mediators. Fast and cost-effective conflict resolution while preserving business relationships.

Arbitration

Binding arbitration commission decisions when peaceful settlement is impossible. International arbitrators with experience in BRICS countries trade disputes.

Legal Support

International law consultations, assistance in drafting claims, protecting interests in judicial and arbitration procedures.

Product Expertise

Independent assessment of product quality, compliance with technical requirements, determination of damage and defect causes.

Financial Audit

Verification of financial documents, calculations, currency operations, determination of damage amount and compensation.

Negotiation Support

Professional negotiators for complex dispute resolution, finding compromise solutions, restoring trust.

How to Organize Dispute Resolution Through B2BRICS

  1. In the Telegram group chat, select the "Invite Partner" function
  2. Specify which service is needed: mediation, arbitration, legal support, expertise
  3. B2BRICS bot automatically adds an accredited specialist to your deal chat
  4. Present the dispute essence, provide documents and evidence — everything confidential
  5. Receive settlement plan, timelines and specialist service costs
  6. Participate in dispute resolution procedure with full process control

Types of Trade Disputes

  • Violation of delivery deadlines for goods or services
  • Product non-compliance with declared quality or technical specifications
  • Payment problems: delays, refusals, currency violations
  • Cargo damage or loss during transportation
  • Violation of supply contract or agreement terms
  • Intellectual property and trademark disputes
  • Customs problems and border delays
  • Fraud and unfair competition

Dispute Resolution Procedures

Claim Procedure

Mandatory pre-trial procedure. Sending claim, receiving response within 30 days, attempting peaceful settlement.

Mediation

Voluntary procedure with neutral mediator participation. 30-60 day timeframe, confidentiality, relationship preservation.

Arbitration

Binding arbitrator decisions. 3-6 month timeframe, decision finality, enforcement in any BRICS country.

Court Proceedings

Last resort when other methods are ineffective. Filing lawsuit in competent court, lengthy timeframes, high costs.

B2BRICS Dispute Resolution Policy

Fairness Principle

Equal rights for all participants, regardless of company size or country of origin. Objective consideration of all circumstances.

Settlement Speed

Maximum timeframes: claim 30 days, mediation 60 days, arbitration 6 months. Priority to pre-trial settlement.

Confidentiality

All dispute materials are protected, not disclosed to third parties. Preserving participants' business reputation.

Cost-Effectiveness

Minimal dispute resolution costs. Fixed rates, no hidden fees, installment payment options.

Frequently Asked Questions

How much does dispute resolution cost?

Claim procedure is free, mediation from $500, arbitration 1-3% of dispute amount, legal consultations $100-300 per hour.

What are dispute resolution timeframes?

Claim 30 days, mediation 30-60 days, arbitration 3-6 months, court 6-18 months depending on case complexity.

Can decisions be appealed?

Mediation decisions are voluntary, arbitration decisions are final and non-appealable, court decisions can be appealed.

In which countries are decisions enforced?

Arbitration decisions are enforced in all BRICS countries under international conventions. Court decisions require recognition.

Is a lawyer needed for disputes?

Not mandatory for mediation, recommended for arbitration, necessary for court. Platform will help find a specialist.

What to do in case of fraud?

Immediately report to B2BRICS security service, block payments, preserve evidence, file police report.

Support and Consultations

Legal Consultations

Help assessing dispute prospects, choosing settlement method, preparing documents and evidence.

Technical Support

Help working with Telegram bot, connecting specialists, organizing video conferences for negotiations.

Security Service

Investigating fraud cases, blocking suspicious operations, cooperating with law enforcement agencies.

Contact Information

Have dispute questions? Write to us: export@b2brics.pro or contact through the platform's Telegram bot.