Buyer Help Center
Buyer Help Center
Here you will find quick answers and useful links on all B2B purchasing questions on B2BRICS. If you can't find the information you need — use online support chat.
Frequently Asked Questions and Quick Solutions
How to choose and verify a supplier?
Check rating, reviews, verification status.
How to buy
How to buy
Problems with order or Telegram bot?
Chat won't open, no response — write to online support chat.
Documents and verifications
What documents are needed for the deal, how to get certificates?
All platform services
All platform services
Payment and security
How to pay safely? What methods are available?
Secure payment
Secure payment
Delivery and insurance
How to choose logistics, track cargo, insure delivery?
Delivery and insurance
Delivery and insurance
Customs and certification
How to process import/export, get foreign trade consultation?
Customs clearance | Product certification
Customs clearance | Product certification
Returns, disputes, violations
Working with experts and services
How to call expert on logistics, finance, legal support?
Our services
Our services
Legal information
User agreement, privacy policy, posting rules.
Legal information
Legal information
Quick Links
If you didn't find the answer
Contact us through online support chat or write to export@b2brics.pro.
We will help you deal with any situation: from finding products to refunds and dispute resolution.
We will help you deal with any situation: from finding products to refunds and dispute resolution.